Ecommerce thrived when the pandemic first hit and continues to thrive with the rise in online shopping and the permanent shift in consumer behaviour.
Online will only get more competitive, and the consumer’s expectations will only increase – to stay visible and relevant to the customer, brands have to do a lot more from today.
Shout out to some of our favourite e-commerce brands @yespleasehealth, @ryderwear @the_oodie and of course, our personal favourites, @gotoskincare and @meccabeauty, who continue to raise the bar on customer experiences.
The secret to e-commerce success is:
🤝 Authenticity. Be an authentic brand that displays your values through your marketing. Gain your customers by being YOU.
👩🏻💻 Easy technical navigation and design. Making the e-commerce experience easy for customers as they navigate your platform makes all the difference.
💬 Showcasing genuine reviews. Genuine reviews of products and services win customers every time.
Let us know which E-commerce tip you loved the most and how you’ll be raising the online bar in 2022? Leave your answers in the comments below 👇🏻
