Why Your Website Is Losing Customers and How to Fix It

Your website isn’t just a digital brochure. It should be your best salesperson. But if visitors are clicking away without taking action, ask yourself: Is my website doing its job?

If your site isn’t converting, it’s not about fancy designs or flashy animations. The real issue is often a lack of clarity, structure, and strategy.

Here’s how to turn your website into a high-converting, lead-generating machine.

Top 3 Reasons People Leave Your Website

1. Confusing Messaging
If visitors don’t immediately understand what you do, they’ll leave. You have three seconds to make it clear. When your homepage is cluttered with jargon, vague statements, or too many options, potential clients move on.

2. No Clear Call-to-Action (CTA)
A CTA tells visitors what to do next. If your website doesn’t guide them toward booking a call, making a purchase, or signing up, they’ll do nothing and leave.

3. Poor User Experience (UX)
Slow load times, messy layouts, and mobile-unfriendly designs frustrate users. If people can’t easily navigate your site, they’ll bounce. Google will also penalise you in rankings.

How to Fix Your Website for More Conversions

1. Make Your Offer Instantly Clear
When someone lands on your website, they should instantly understand: Who you are, what you do, and how you help them.

2. Use Strong Calls-to-Action (CTAs)
A CTA should be clear, benefit-driven, and easy to find. Vague CTA: Learn More. Clear and action-focused CTA: Book a Free Strategy Call.
Place your main CTA above the fold and repeat it throughout your site. This guides your visitor and increases action.

3. Simplify Your Design and Navigation
A clean, simple layout keeps people engaged.
> Use short paragraphs and bullet points
> Break up long text with subheadings
> Limit your main menu to five items or fewer
> Make sure your site is mobile-friendly because over 50% of traffic comes from mobile

4. Optimise for Speed and SEO
Slow sites hurt conversions. Speed matters.
> Compress images to reduce load time
> Remove bulky plugins and scripts
> Use a clear, keyword-friendly URL structure

5. Use Social Proof and Testimonials
> Add real testimonials with names and photos
> Include case studies with results
> Show logos of businesses you’ve worked with
This builds credibility and reduces buyer hesitation.

6. Create an Easy Path to Conversion
People need guidance. The best-performing websites walk people through what to do next. When your process is clear, people feel confident about taking the next step.

Tired of your website looking good but not converting?

We’ll show you how to fix that, step by step, inside our MYB Workshops.

Join now and turn your website into the client magnet it should be.

Hi There, I'm Peggy

I’m the brains (& the energy) behind MYB Workshops.

For 20+ years, I’ve helped business owners ditch the confusion, clarify their message, and build brands that attract the right clients. No fluff, no overwhelm, just proven strategies that work.

If you want to build a brand that feels right and actually brings in business, you’re in the right place!

Hi There, I'm Peggy!

I’m the brains (& the energy) behind MYB Workshops. 

For 20+ years, I’ve helped business owners cut through the noise and build a brand that actually works.

I’m glad you’re here! 

Fix Your Brand

If your brand isn’t attracting the right customers, something needs to change.

In MYB Workshops, you get proven strategies, expert guidance, and a clear plan that actually works. 

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Brand confusion costs sales. Learn how to position, market, and sell with confidence inside MYB Workshops.

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6 Strategies to Build a Website That Converts

3 seconds. That’s all it takes for a visitor to decide if they’ll stay or leave your website.

Download this FREE guide to learn 6 proven strategies to keep visitors engaged and turn them into paying clients.

FREE Branding Guide

Your brand is more than a logo. It’s the foundation of your entire business.

If you skip this step, you risk wasting time and money on marketing that doesn’t convert.

Download this FREE guide and discover 5 key steps to build a brand that attracts, connects and drives long-term success.

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