Have You Done A Customer Service Audit?

⁣It’s really no surprise that poor customer service is a huge turn off for consumers. Have you done a customer service audit lately?⁣

62% of consumers switched companies last year due to poor customer service

➡️ How easy is it for consumers to contact you with a query or complaint?⁣

➡️ Do you have a clear FAQ or help guide?⁣

➡️ Is your customer service mobile friendly and easy to access?⁣

⁣➡️ Are your procedures as efficient as they can be?⁣

➡️ Are there any common complaints or queries that could be easily addressed by adding more information to your website or emails?⁣

💸 An audit of this area could end up being a revenue game-changer!

Do you agree? Leave us a comment below with your thoughts.

Hi There, I'm Peggy

I’m the brains (& the energy) behind MYB Workshops.

For 20+ years, I’ve helped business owners ditch the confusion, clarify their message, and build brands that attract the right clients. No fluff, no overwhelm, just proven strategies that work.

If you want to build a brand that feels right and actually brings in business, you’re in the right place!

Hi There, I'm Peggy!

I’m the brains (& the energy) behind MYB Workshops.

For 20+ years, I’ve helped business owners cut through the noise and build a brand that actually works.

I’m glad you’re here!

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